Nizcare Private Limited • Updated February 2026
Welcome to Nizcare.
Nizcare is a digital healthcare and wellness platform operated by Nizcare Private Limited ("Nizcare", "Company", "we", "our", or "us").
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, process, disclose, and protect your personal information when you use our services.
This Privacy Policy applies to the following Nizcare platforms and services:
By accessing or using our platform, you consent to the collection and processing of your personal information as described in this Privacy Policy.
Depending on the services you use, we may collect the following personal information:
Where legally required, we may also collect identity information including:
Health information collected may include:
Consultation information may include:
Insurance-related information may include:
Payment Information: We do not store complete credit/debit card information. Payments are securely processed through certified third-party payment gateways.
When you use our platform, we may automatically collect:
We use your information to:
Nizcare may analyze aggregated and anonymized health data to generate:
These reports never identify individual employees unless explicitly authorized by the employer and permitted by applicable law.
When you use our teleconsultation services, we may collect and process:
Teleconsultation records are securely stored and are accessible only to authorized healthcare professionals and the respective user, in accordance with applicable laws.
We may share your information only when necessary to provide healthcare services, including with:
Your information may also be shared with authorized corporate administrators or insurance partners where the service is sponsored by your employer or insurer, and only to the extent permitted under applicable laws and contractual obligations.
We may disclose information to regulatory authorities, law enforcement agencies, or judicial authorities where required by law or to protect our legal rights.
We do not sell or rent your personal information to third parties.
If you access Nizcare through your employer's corporate wellness program, certain wellness-related information may be shared with your employer in accordance with the applicable agreement.
Reports shared with employers are generally aggregated and anonymized unless you have provided explicit consent or disclosure is required under applicable law.
Employers do not receive access to your detailed medical records unless specifically authorized by you.
Where health services are facilitated through insurance brokers or insurance partners, relevant information may be shared solely for service delivery, claim processing, wellness initiatives, or policy administration.
Only the minimum information necessary for the requested service or claim process will be shared with the authorized insurance partner.
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction.
Our security measures include, where applicable:
While we strive to protect your information using industry-standard security practices, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
Nizcare uses cookies and similar technologies to enhance your browsing experience and improve our services.
Cookies may be used for:
You can manage or disable cookies through your browser settings. However, certain features of the platform may not function properly if cookies are disabled.
Subject to applicable laws, you may have the right to:
Requests relating to your personal information may be submitted through our designated Grievance Officer or the support channels provided by Nizcare.
Nizcare does not knowingly collect personal information directly from children except where required for providing healthcare services and with the consent of a parent or legal guardian, where applicable.
If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to remove such information in accordance with applicable laws.
We retain your personal information only for as long as necessary to:
Retention periods may vary depending on the type of information and applicable legal requirements.
Our platform may integrate with third-party service providers, including:
These third-party service providers process personal information only to the extent necessary to provide their respective services and are expected to maintain appropriate confidentiality and security measures.
Nizcare is not responsible for the privacy practices or content of third-party websites or services. Users are encouraged to review the privacy policies of such third parties before using their services.
Your personal information may be processed or stored on servers located outside your state or country where permitted by applicable laws and where adequate data protection measures are in place.
Where cross-border transfers occur, Nizcare will take appropriate safeguards to ensure that your personal information continues to receive an adequate level of protection.
Nizcare may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any changes will become effective upon publication on our website or mobile application unless otherwise stated.
Users are encouraged to review this Privacy Policy periodically to stay informed about how we protect their personal information.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal information, you may contact us using the details below.
Website: www.nizcare.com
Office Address:
Regus KRM Plaza,
South Towers, 8th Floor,
No.2, Harrington Road,
Chetpet,
Chennai – 600031,
Tamil Nadu, India.
This Privacy Policy shall be governed by and construed in accordance with the laws of India.
Any disputes arising from or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in Chennai, Tamil Nadu, India, unless otherwise required under applicable law.
Last Updated: July 2025
By accessing or continuing to use Nizcare's website, mobile application, or any of our healthcare and wellness services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
By using our site, you agree to the Nizcare Terms and Conditions. Nizcare does not provide medical advice, diagnosis or treatment. The information provided on this site is designed to support, not replace, the relationship that exists between a patient/site visitor and his/her existing physician.
